Shipping Policy

Shipping is arranged only after an order request is reviewed, approved, and paid through the agreed payment process.

Review before shipment.
Order requests are reviewed for inventory, age confirmation, destination eligibility, product documentation, and payment status before fulfillment.
Destination limits.
Chef Budz Genetix may decline shipment to any location where the requested item is restricted, unsupported, or unclear under applicable law.
Address accuracy.
Customers are responsible for providing a complete and accurate shipping address. Additional shipping charges may apply for reshipments caused by incorrect or incomplete information.
Processing time.
Processing begins after review and payment completion. Timing may vary by inventory, batch documentation, carrier availability, weather, holidays, and third-party fulfillment providers.
Merch fulfillment.
Merchandise may ship separately from archive items. Print-on-demand merchandise may be fulfilled by a third-party provider when enabled.
Tracking and delivery.
Tracking information is provided when available. Delivery times are estimates and are not guaranteed by the website.
Lost or damaged packages.
Email chef@chefsgenetix.com within 7 days of delivery or expected delivery with the order number and supporting photos or carrier details.